Louis-Philippe
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Activity overview
Latest activity by Louis-Philippe-
Louis-Philippe created an article,
Is Maison d’Herbes Hemp Protein fermented?
Maison d’Herbes Natural Plant Protein is not fermented.In fact, the protein is described as a naturally sourced, vegan plant protein obtained from hemp seeds (similar to the process used for flour ...
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Louis-Philippe created an article,
Will Chanv keep its own identity?
Chanv remains a brand in its own right within Groupe Chanv, with its personality, its tone, and its signature products. Maison d’Herbes simply acts as the large common showcase for a majority of th...
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Louis-Philippe created an article,
Are payments on Maison d’Herbes secure?
Yes, all payments are processed via encrypted external servers, and no banking data is stored on our servers.
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Louis-Philippe created an article,
Can I still make a return or exchange for a purchase made on Chanv.com?
Yes, the same return policies apply during the transition period. You can make your request via our customer service, which now centralizes all Maison d’Herbes and Chanv requests.
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Louis-Philippe created an article,
Will I continue to receive Chanv newsletters?
No. You will now need to subscribe to the maisondherbes.com newsletter.
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Louis-Philippe created an article,
Will I find the same delivery and payment options?
Yes, along with optimized methods and a secure payment experience.
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Louis-Philippe created an article,
Why not just transfer my subscription?
The maisondherbes.com platform does not offer the subscription feature at this time for technical reasons: it does not currently support automatic order renewal. Chanv recurring subscriptions are e...
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Louis-Philippe created an article,
Can I combine my loyalty points code with other promo codes?
No, the loyalty code is for single use and cannot be combined with other offers, but it is equivalent to the full value of your points.
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Louis-Philippe created an article,
I had loyalty points on chanv.com. How do I get my points?
Your loyalty is precious to us. Although the old chanv.com points program is ending with the migration, we have a simple solution to thank you. We will convert your points balance into a personal p...
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Louis-Philippe created an article,
Are the Chanv products going to change?
Rest assured: they are the same products, made with the same formulas, the same ingredients, and the same artisanal quality that you have always loved. By integrating Chanv into Maison d’Herbes, we...