Currently, the procedure to request an alternative delivery method is to add a note in the Order Notes section on the checkout page (Checkout Details).
Steps to follow:
You must specify your preferred delivery method and any delivery instructions in the Order Notes section:
- Nationex: doorstep delivery with photo proof, no signature required (SNR).
- Nationex: delivery with signature required.
- Canada Post: standard delivery to the recipient’s mailbox.
- Canada Post: delivery to the recipient’s post office.
Notify Customer Service:
We also recommend following up with our customer service team at support@maisondherbes.com to ensure your request is properly processed and that your delivery instructions are fully respected during shipment.
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