Customer Service
- An item is missing from my order. What should I do to receive the missing product?
- I haven’t received my order confirmation email or tracking number yet. Can you tell me what’s happening with my order?
- Can I cancel my order?
- Can I add items to an existing order?
- I forgot to apply my promo code, and I have already completed the payment for my order. Can I get a refund equivalent to my discount code?
- Which extension should I dial for information or after-sales assistance regarding an online order from maisondherbes.com?
Website
Shipping
- How does my tracking number work?
- Do you ship to the Far North or remote regions (e.g. Anticosti Island, Îles-de-la-Madeleine, etc.)?
- Do you ship to Europe?
- Do you deliver to provinces outside of Quebec?
- Untitled
- What are the delivery costs and times?