Louis-Philippe

It’s possible that your email was accidentally directed to your junk or spam folder. We invite you to check there first.If you still haven’t received it, please contact our customer service team at...

You can check your tracking number using this link: https://nationex.com/en/Please allow a few hours before checking if you have just received your confirmation email with the tracking number.

We currently do not offer a “My Preferences” feature. However, to update your account address, you must first log in to your account.Once you are in your Dashboard, click on the Addresses tab locat...

You must submit a request to our customer service team so that we can proceed with the deletion of your account.

Payment data is securely encrypted and stored on an external server outside of chanv.com. Transaction security is a top priority, and we ensure that using the chanv.com website remains safe at all ...

You can only save one shipping address at a time in your account.

You can use the chat service during business hours, or contact our customer support team by email at support@maisondherbes.com.

We do not offer this service at the moment. We suggest referring to our Privacy Policy: https://maisondherbes.com/en/privacy-policy/

To add an item to your cart on maisondherbes.com:  Go to the product page of your choice. Click on the “+” button or enter the desired quantity.  Then click on the red “Buy” or “Add to Cart” button...

To remove an item from your cart, simply click on the “X” button located to the left of the product you wish to remove.Please note: Once your order has been paid for and is being processed, it is n...