I recently placed an order, but it does not appear in my order history. Why?

For your purchases to appear in your order history, it is essential to place the order while logged into your account. If your order was placed as a guest, it will not be automatically associated with your account.

In this case, we invite you to contact our customer service at [e-mail]. They will assist you in updating your order history. Please provide your full name, the email address associated with your account, and the order number that needs to be added.