Louis-Philippe
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Recent activity by Louis-Philippe-
How do I remove items from my cart?
To remove an item from your cart, simply click on the “X” button located to the left of the product you wish to remove.Please note: Once your order has been paid for and is being processed, it is n...
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Can I use my promo code/discount at your store (e.g., 330 Lindsay, Drummondville) ?
No, the promo codes and gift cards obtained online are only valid for purchases made on our online store. They cannot be used at our physical store in Drummondville (330 Lindsay) or at any other ph...
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Are dogs allowed on your terrace ?
Yes, dogs are welcome on our terrace as long as they are kept on a leash at all times.However, animals are not permitted inside the café, except for service dogs.
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Do you ship to the Far North or remote regions (e.g. Anticosti Island, Îles-de-la-Madeleine, etc.)?
Yes, we can ship anywhere in Canada, including remote areas. However, certain locations incur shipping costs that exceed our break‑even threshold. In such cases, we reserve the right to refuse the ...
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How long are the current discounts valid?
The discounts offered on maisondherbes.com are cyclical and change regularly to provide you with great deals throughout the year. We recommend visiting our Sale page regularly to check out the lat...
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I made a mistake in the address on my order. Can I change the shipping or billing address?
This correction is possible if your order has not yet been shipped. If your order has been shipped, we cannot make this correction. If your order has not yet been shipped, and in order to allow us...
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Do you offer bulk or wholesale formats?
No, we do not offer bulk or wholesale formats at this time.
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Do you ship to Europe?
We do not currently ship to Europe due to logistical reasons. However, we hope to make this option possible in the future.
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Do you deliver to provinces outside of Quebec?
We deliver to all provinces in Canada. However, we do not ship to the Territories, and we reserve the right to refuse an order located in a very remote area.
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What is the difference between the Extreme Dry Skin Care 330 by Chanv and the Hand Cream 330 by Chanv?
It’s the same cream, but offered in two different sizes: Large size: 236 ml (usually referred to as Extreme Dry Skin Care 330 by Chanv). Small size: 75 ml (usually referred to as Hand Cream Ch...