I applied my promo code, and my order is over $60 before taxes after the discount. Is it normal that I still have to pay for shipping?

1. Check if your cart total falls below $60 before taxes after applying the promo code. The $11.99 shipping fee applies to any cart under $60 before taxes. If your promo code reduces your cart total below $60 before taxes, this would explain why the shipping fee is automatically applied.
   
   
2. Otherwise, please provide a screenshot of your cart, including the fee calculation in the billing information (Checkout), or let us know the exact error message you’re seeing. You can also provide additional details by contacting us at: 📧 [e-mail]
   

Our team will be happy to review the situation and find a solution quickly.