Louis-Philippe
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Recent activity by Louis-Philippe-
What is the difference between the Hand & Foot Repair Cream and the Dry Skin Repair Cream?
There is no difference between these two products. They are the same formula.The Dry Skin Repair Cream is the former name of the product. It has since been renamed Hand & Foot Repair Cream to bette...
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Is Maison d’Herbes Hemp Protein fermented?
Maison d’Herbes Natural Plant Protein is not fermented.In fact, the protein is described as a naturally sourced, vegan plant protein obtained from hemp seeds (similar to the process used for flour ...
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Will Chanv keep its own identity?
Chanv remains a brand in its own right within Groupe Chanv, with its personality, its tone, and its signature products. Maison d’Herbes simply acts as the large common showcase for a majority of th...
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Are payments on Maison d’Herbes secure?
Yes, all payments are processed via encrypted external servers, and no banking data is stored on our servers.
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Can I still make a return or exchange for a purchase made on Chanv.com?
Yes, the same return policies apply during the transition period. You can make your request via our customer service, which now centralizes all Maison d’Herbes and Chanv requests.
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Will I continue to receive Chanv newsletters?
No. You will now need to subscribe to the maisondherbes.com newsletter.
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Will I find the same delivery and payment options?
Yes, along with optimized methods and a secure payment experience.
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Why not just transfer my subscription?
The maisondherbes.com platform does not offer the subscription feature at this time for technical reasons: it does not currently support automatic order renewal. Chanv recurring subscriptions are e...
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Can I combine my loyalty points code with other promo codes?
No, the loyalty code is for single use and cannot be combined with other offers, but it is equivalent to the full value of your points.
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I had loyalty points on chanv.com. How do I get my points?
Your loyalty is precious to us. Although the old chanv.com points program is ending with the migration, we have a simple solution to thank you. We will convert your points balance into a personal p...